How do I fix this issue? In MATLAB R2014a and earlier, the error is. When I enter the File Installation Key or select my license and confirm my installation settings, I receive an error that MATLAB is unable to locate the required installation files, or I see that some of my products are missing. At the Provide File Installation Key dialog, click the I have. MATLAB R2014a iso file for your platform (Windows, Macintosh/Linux). The File Installation Key identifies the products you can install. You need both these items to perform an off-network installation and activation. Have your File Installation Key and License File available.If the product files are located in a folder other than the default Downloads folder on your computer, the installer file must be located in the same folder as the product files. Ensure that the product files, including the MATLAB ® installer, are available in an accessible location, for example, in the default Downloads folder on your computer, a network share, or on DVDs.
